Mailytica supports your customer support with automated emails.
Sophisticated algorithms automatically generate emails responses.
Mailytica analyzes incoming customer service messages and forwards them to the right place in the company. In addition, Mailytica proposes suitable email replies.
Mailytica improves customer satisfaction in customer service through automatically generated emails and individualized email responses.
Mailytica is a permanently available pool of knowledge for your corporate email communication: There are no differences in experience, motivation and knowledge.
Mailytica prepares like a email answer bot independently email drafts for you.
Design the email communication of your company with the email chatbot of Mailytica simple, efficient and effective!
Mailytica is included as SaaS software seamlessly into your email program. It analyzes your incoming and outgoing emails and develops independently an email categorization by the use of Email Machine Learning algorithms. In order to achieve this, Mailytica checks incoming and outgoing emails using NLP (Natural Language Processing) and therefore understand the emails contents and topics. On basis of this "Email Classifier", Mailytica recognize recurring patterns email.
If Mailytica recognizes recurring email conversations, it creates an independent category for each topic. All future incoming e-mails will be analyzed in seconds using the e-mail classifier and assigned to a topic.
Based on your answers in the past to the same topic, Mailytica creates an e-mail answer draft for new incoming e-mail. All you have to do is check the answer and send it. Thus, recurring email conversations can be streamlined in an automated and efficient way.
With Mailytica you not only have more time for other work, but also the effectivity of the email conversations is increased: The Email Classifier is a constantly growing and always available knowledge pool for your incoming and outgoing emails. In other words, the quality of the answers is always the same, no matter how much experience, know-how and motivation the respective employee has in the field. Holiday representations or the training periods of new employees can be made significantly more effective.
Mailytica is always available, self-learning, and easily scalable
Self-learning algorithm to detect email patterns
Easy integration allows use in many applications
Reduced workload for emails
Automatic creation of email drafts and answers
Mailytica supports you and does independently prepares e-mail drafts for you like an assistant. Organise your company's email traffic with Mailytica's Email Answerbot easily, efficiently and effectively!Contact now
Finally, Mailytica increases the motivation of committed employees. Instead of answering frustrating and repetitive emails, employees can concentrate fully on work where a person's sensitivity, ability to combine, and empathy is essential. This creates time and a free mind to deal with complex, individual problems.
Highly automated email responses, easy integration and a transparent back-end are our added value! Please contact us for more information!
In the age of big data and an increasing amount of information, it's a great advantage for employees to have their energy and time released to solve their customers' complex problems. Mailytica helps here by automating recurring emails.
Customers demand ever faster responses and constant availability. Mailytica shortens the processing time and, if desired, can even independently create and send answers to known topics.
Applications need to easily integrate with existing workflows. Mailytica relies on an independent "Self Learning Mechanism". In contrast to other systems, Mailytica does not have to be trained. It is set up and learns and evolves automatically continuously. Since Mailytica can be fully integrated into existing email and CRM programs, nothing changes at the user interface. The workload is simplified via the automatically generated drafts for e-mail replies.
In the age of "user-centered design" and API's ("Application Programming Interfaces"), applications need seamlessly integrated into existing systems and platforms. Therefore, Mailytica has a REST API to flexibly connect it into any other application. This allows a fast and easy integration to your systems.